Privacy Policy

This policy explains what personal information Ignite Technologies collects when you enquire about or attend our training, or engage us for a security assessment, how we use it, and what control you have over it. It applies to this website and to the enquiry channels we link to from it.

Who we are

Ignite Technologies is a cybersecurity training and consulting company based in Noida, Uttar Pradesh, India. For anything in this policy you can reach us at [email protected] or +91-959 938 7841.

What we collect

We only ask for what we need in order to reply to you and deliver a course or an engagement.

Information you give us

• Your name, email address and phone number.
• The course or service you are interested in.
• Anything else you choose to write to us in an enquiry, on WhatsApp, by email or over the phone.
• For corporate engagements, the business contact and scope details needed to prepare a proposal.

Information collected automatically

• Standard web server logs, including IP address, browser type and the pages you visited.
• Analytics data about how the site is used, if website analytics is enabled.

How we use your information

• To reply to your enquiry and answer questions about a course or service.
• To enrol you in a batch, share joining details, materials and class recordings.
• To arrange payment and issue receipts or certificates.
• To prepare and deliver a proposal for a corporate engagement.
• To improve the website and understand which pages are useful.

We do not sell your personal information, and we do not share it for anyone else's advertising.

Services we rely on

Some of the ways you can contact us are operated by third parties. When you use them, your information is also handled under their privacy policies:

• Google Forms — our enrolment form, operated by Google LLC.
• WhatsApp — our primary enquiry channel, operated by Meta.
• Google Analytics — website usage measurement, where enabled.
• Google Maps — the map embedded on our contact page.

Where your information is stored

We are based in India and our records are kept here. Some of the services listed above process data on servers outside India. Where that happens, the transfer is covered by the provider's own safeguards.

How long we keep it

Enquiries that do not lead to enrolment are kept only as long as they are useful for following up. Student records, including enrolment and certification details, are kept for as long as we may need to verify your certificate or meet a legal or tax obligation. You can ask us to delete your information sooner.

Your rights

Under India's Digital Personal Data Protection Act, 2023, you can ask us to:

• Tell you what personal information of yours we hold.
• Correct anything that is wrong or out of date.
• Delete your information, where we are not required to keep it.
• Withdraw consent you previously gave.

Write to [email protected] and we will respond. If you are in the UK or the EU, you have comparable rights and may also complain to your local data protection authority.

Cookies and analytics

This website does not set advertising cookies. If analytics is enabled, it uses cookies to count visits and see which pages are read. You can block cookies in your browser; the site will still work.

Children

Our training is intended for adults and working professionals. We do not knowingly collect information from anyone under 18 without a parent or guardian's involvement.

Security

We take reasonable technical and organisational measures to protect the information you give us. If you believe you have found a security problem with this website, please see our security page for how to report it.

Changes to this policy

If we change how we handle personal information, we will update this page and the date shown at the top.